Reference

Your 5mods privacy choices

Your account data, wallet checks, cookies and UPI, Paytm, PhonePe records are explained here before you open your account; access depends on local law and is available where…

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How our policy handles India data

5mods Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy sets out how we collect, use, share and retain data when you create an account, enter the lobby, use UPI, Paytm or PhonePe, speak to support or ask for a change to your profile. We ask for data only where it helps run

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account checks, secure wallet activity, meet legal duties, respond to your messages or keep the lobby working on your device. Access and eligibility depend on local law and are available where local law permits. Some data may be shared with payment processors, verification providers, hosting teams
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or advisers when they need it for these purposes. We keep records for the period needed for account, tax, fraud-prevention and dispute handling, then delete or anonymise them where possible.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Reach us about your privacy

Privacy questions should reach people who can act on them, not a generic inbox. Use the paths below when you want to ask what data we hold, correct your profile, question a cookie setting, or raise a wallet-record query linked to UPI, Paytm or PhonePe. We may ask you to confirm account ownership before we discuss private records.

Team online

Account privacy desk

Send privacy requests from the email linked to your account. Include your 5mods username, the data point you want checked, and whether you need access, correction, deletion or a copy of stored records.

Wallet record queries

For UPI, Paytm or PhonePe privacy questions, share the transaction reference, date and amount range. We use those details only to locate the record and respond to your request.

Cookie and device help

If you want to discuss cookies, device signals or login records, tell us the browser, device and time of access. That helps us check the right session without asking for extra data.

DATA CARE

What you can check or change

We handle this policy area through account-level checks, limited access inside our team, and logs that show when privacy actions are completed.

Data we collect

Account creation, login activity, wallet actions, device type, cookie choices and support chats can create records.

Cookie choices

Cookies help remember sessions, language choices and basic fraud checks.

Payment records

When you use UPI, Paytm or PhonePe, we store transaction references, timestamps, status updates and account links.

Access controls

Only staff with a work reason can see personal data, and access is logged.

Retention periods

We keep records while your account is active and for required periods after closure.

Change requests

You can ask us to correct, export or delete eligible records.

Privacy questions before you join

These answers explain the privacy choices you can use before or after opening an account. They focus on account data, payment records, cookies, support messages and legal requests in India. If your question is about a specific transaction or device, send the account-linked details so we can connect the request to the right record. We keep replies direct and practical.

We ask for details needed to create and secure your account, such as contact data, login credentials, device signals and verification details. Extra checks may apply when wallet activity or local law requires them.

UPI, Paytm and PhonePe records are used to match deposits, process withdrawal checks, detect mismatched references and answer disputes. We do not publish your wallet history or sell payment records.

Yes. Contact us from your account-linked email and describe the records you want. We may verify identity first, then provide eligible data in a format we can reasonably produce.

You can ask us to correct inaccurate details or delete eligible records. Some records must stay for legal, security, payment reconciliation or dispute reasons, and we will explain any restriction that applies.

Cookies keep sessions active, remember choices, help detect unusual access and support wallet security. You can change browser settings, although essential cookies may be needed for account pages to function.

Data may be shared with payment processors, verification providers, hosting services, fraud-prevention tools, advisers or authorities when required. We share only what is needed for the stated purpose.

If a rule affects access, eligibility or data handling, we may update account checks or this Privacy Policy. Access depends on local law and is available where local law permits.

Your 5mods privacy choices

Reach us about your privacy

Account privacy desk

Wallet record queries

Cookie and device help

What you can check or change

Data we collect

Cookie choices

Payment records

Access controls

Retention periods

Change requests

Privacy questions before you join

01 What data do you ask for at account creation?

02 How do you use payment data?

03 Can I ask for a copy of my data?

04 Can I correct or delete details?

05 Why do you use cookies?

06 Who may receive my data?

07 What happens if local law changes?

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